भारतीय दूरसंचार विनियामक प्राधिकरण Telecom Regulatory Authority of India (IS/ISO 9001-2008 Certified Organisation)

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Telecom Regulatory Authority of India

Measures to Protect Consumer Interest

Measures to Protect Consumer Interest
S no. Title Download/Details Publish Date
1 List of Blackout days for Calendar year 2017 Download (70.39 KB) pdf 17/02/2017
2 Consumer Education Workshops by Service Providers for the Year 2016-17 Download (561.32 KB) pdf 13/01/2017
3 Migration between plans and billing platform Download (183.29 KB) pdf 16/08/2016
4 Insufficient information in Advertisements-regarding Download (928.66 KB) pdf -
5 Protection of Consumer Interest at a Glance Download (85.6 KB) pdf -
6 To provide hard copy of telephone bills to the consumers-reg Download (1.58 MB) pdf -
7 Mobile Number Portability Consumer Guide Download (1.21 MB) pdf -
8 Consumers’ Handbook on Telecommunications-2015 (Tamil-Version) Download (5.76 MB) pdf -
9 Online Telecom Consumer Complaints Monitoring System Details -
10 Rental Rebate. Download (634.26 KB) pdf -
11 Consumers’ Handbook on Telecommunications-2015 (Punjabi-Version) Download (4.51 MB) pdf -
12 Public Notice: Misuse of the name of Telecom Regulatory Authority of India(TRAI), Government of India and National Emblem Download (64.33 KB) pdf -
13 Consumers’ Handbook on Telecommunications-2015 (Marathi-Version) Download (4.88 MB) pdf -
14 Public notice titled "Beware of Fraud in the name of TRAI" Download (221.98 KB) pdf -
15 Termination of Service within 7 days. Download (634.25 KB) pdf -
16 Consumers’ Handbook on Telecommunications-2015 (Odiya-Version) Download (8.48 MB) pdf -
17 Processing fee for talk time top up recharge Download (504.28 KB) pdf -
18 Consumers’ Handbook on Telecommunications-2015 (Malayalam Version) Download (6.14 MB) pdf -
19 Registration process/facility (1909) for Unsolicited Commercial CommunicationView Document( 11 Kb) Download (10.52 KB) pdf -
20 Consumers’ Handbook on Telecommunications-2015 (Assamese Version) Download (6.38 MB) pdf -

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